2. Place Order
8. Product Warranties
9. Litigation and Liability
10. Protection of personal data
1.1 The terms and conditions of sale detailed below (hereinafter referred to as the
"General Conditions") govern exclusively the contractual relations between
while consumer customer site smidiamond.sn (hereinafter a "Customer" or
"you") and Midiamond jewelry, whose office is located at 13-15 Rue Colbert
registered in the Dakar Commerce under number SN DKR-2013-A
18708; NINEA 49339341A1 (hereinafter "Midiamond" or "we") editing
website: http://www.midiamond.sn hereinafter the "Site").
These General Conditions are only applicable between the Customer and Midiamond.
They replace all other conditions, except for prior express
Midiamond may be occasionally led to modify certain provisions
its terms and conditions, as it is necessary that they be reread before
each control products on the Site. These amendments are binding on
from are online and can not apply to orders
previously. Each order on the Site is governed by the Terms
General applicable on the date of the said order. We consider that
validating your order, you unreservedly accept our Terms & Conditions
after having read them. By accessing the Site, you agree to
General Conditions and the Conditions of
Site www.midiamond.sn contained therein.
1.2 For any order placed with a third party merchant partner
Midiamond and identified as such, the sales conditions applicable to such
command will be those of Midiamond unless special provisions expressly
mentioned on the product description. You will be aware of and
formally accept to finalize your order to the dealer
2. Place an order
To place your order, we offer you two ways:
• Internet on the Site 24/24 and 7 / 7d
• by calling 33 822 63 63 or 77 506 70 45
In accordance with our commitment to the fight against fraud to payment
on the internet and protect all consumers, your order may
subject to prior validation by our services. This validation triggers
sending the preparation of your order. You can follow the status from
The sale prices listed on the site are FCFA and all taxes but
excluding shipping costs. Shipping fees are given to the Customer as and
extent of its range of products and the selected delivery method. The amount
Total has indicated to him at the end of the ordering process, in addition to the price
Selected products before confirmation of its acceptance by the Customer.
We reserve the right to change prices at any time but we
committed to apply the prices indicated on the Site at the time of your order.
We inform you that in case of displaying an incorrect price, obviously derisive
(cheaply), for whatever reason (computer bug, manual error, error
technique.) -even the order validated by ourselves will be canceled, what we
inform promptly. You will then be able, if you
want to board your order at the correct price and corrected.
Midiamond will honor your order within the limits of stocks
available. In case of unavailability of a product, we will refund, if
so, the price for that product and that, within a maximum period of 30 days
after your payment.
5.1 Payment methods available
Midiamond offers several methods of payment:
1. Payment by credit card: the debit is made at the time of
confirmation of your order.
2. Cash payment on delivery
3. Payment by bank transfer
5.2 Payment Security
In accordance with our commitment to payment security, all
online payments by bank or credit card are made through the system
security "Secure Socket Layer" which allows for encrypting your details
bank during transmission.
We inform you also that set up a device to combat
against fraud for internet payment methods and so protect all
In this context, Midiamond verifies the reliability of the information entered by you
when recording a command.
If automatic alert triggered by information about your
order, our fraud prevention service can ask for
Further information and some supporting documents (such as copy
ID, proof of address, ...) on the basis of which may Midiamond
validate or cancel your order.
In this case, to ensure the shipment of your order on time,
We recommend that you provide a telephone number where you will be
easily reachable, and confirm the entered information and send them
documents requested as soon as possible.
You have, at any time, a right of access, rectification and opposition to
all personal data about you by sending an email.
6.1 Place of delivery
Products purchased on the Site are delivered in Dakar.
The products are delivered to the address indicated during the ordering.
When the article is displayed on the Site in stock, the delivery date is determined
2 by the sum of the following elements:
1. the shipping time (24-96 h): verification of the reliability of the information entered
from the consideration of your payment (see Section 5.2 "Safety of
payments ") + preparing your order + care of the parcel
by the carrier.
2. delivery of your package by the carrier according to the mode of delivery
chosen by you on the Site.
The deadline for delivery of your order will be communicated on the Site
before confirmation of your order. Guests can also enjoy
Knowledge of this deadline of supply in your account.
6.3 Delivery methods
Midiamond offers several modes of delivery.
6.4 Shipping costs
Shipping fees are based on the delivery method chosen by the Customer
calculated on the entire order. They will be shown to the Customer at the end of its
order before confirmation of the latter by him.
On receipt of your order, we recommend checking whether
products delivered conform to your order and indicate, if applicable and
possible, on the delivery order and form of handwritten reserves
accompanied by your signature, any anomaly concerning them.
We recommend that you send us these reservations as soon as possible.
Midiamond strives to meet the delivery deadlines mentioned in
the registration of your order.
7.1 General Terms
It is recommended to accompany any parcel return a purchase and return completed
sign. Such a return form is available and can be filled in
The return will be via the carrier of your choice. To this end, we
invite you to return your product to the address shown on your return form.
7.2 Return following the delivery of a different product than ordered
If you find the product received does not match the ordered product
(incorrect reference, color error of the product ...), you can request a
refund or exchange. If replacement is not possible, the Customer
may make the product and get return the corresponding price.
Return costs will be borne by the seller.
8. Product Warranty
Whatever the problem with your product, we recommend
join the defective item with the return form that you find in your
We also remind you that the warranty may not apply or
partially applied in certain cases such as:
• the repair of damage resulting from a cause external to the device (for example,
accident, shock, oxidation, presence of sand ...)
• the fault of the customer resulting from such improper use,
8.1 Commercial guarantees provided by the manufacturers of products
Some goods sold on the site have a commercial guarantee,
the extent and duration differ between products and brands.
Generally, commercial guarantees do not cover:
• replacement of consumables (batteries);
• abnormal or non-compliant products use;
• Damage to the intervention of a repairer not approved by the manufacturer;
• damage resulting from a cause external to the appliance (eg accident,
shock, lightning, a power fluctuation, oxidation, presence of sand.).
We invite you therefore to read carefully the instruction manual
provided with the products and the exact terms of commercial guarantees including
products can be matched.
In all cases, Midiamond can not be held liable for refusal
manufacturer to apply the guarantee for the reasons set out above.
When the commercial guarantee is not applicable, the repair will be a
9. Litigation and Liability
This contract is subject to Senegalese law.
Midiamond can not be held liable for breach of contract
in case of force majeure as defined by the courts; in case of fault of the Customer
or unpredictable and insurmountable a third contract.
10. Protection of personal data
The information you give us are essential for the
processing and delivery of orders and preparing invoices
and warranty contracts, their absence leads to the cancellation of your order.
By registering on the Site, you agree to provide us with information
sincere and genuine about you. Communicating false information
of the site. You authorize and Midiamond to collect, process and use information
Midiamond is only holder of information about you. These informations
can nevertheless be passed on to subcontractors, some
may be located outside of Senegal, which calls for Midiamond
the execution of its services.
If you accepted when you registered on the site and its Midiamond
business partners can send you by e-mail
information within the framework of precise and punctual promotional operations. These
partners are specially chosen by Midiamond depending on the quality of
their products and service.You can ask not to receive such mailings
e at any time by clicking the link provided for this purpose and inserted Length
page for each email that will be sent to you.
You can also manage the receipt of these commercial communications
from your account, under "Subscriptions to the newsletter."
We inform you, moreover, that cookies record certain
information stored in the memory of your hard drive. These
information we used to generate audience statistics Website and you
offer products according to the items you have already selected during your
previous visits. A warning message asks you in advance if you
cookies.Ces want to accept cookies do not contain information
about you confidential.