Secure payment

>An ASSISTANT for your questions. (+221) 33 822 63 63 - 77 506 70 45

Terms and conditions of use

1. Introduction

2. Place Order

3. Prices

4. Availability

5. Payment

6. Delivery

7. Returns

8. Product Warranties

9. Litigation and Liability

10. Protection of personal data

1. Introduction

1.1 The terms and conditions of sale detailed below (hereinafter referred to as the

"General Conditions") govern exclusively the contractual relations between

while consumer customer site (hereinafter a "Customer" or

"you") and Midiamond jewelry, whose office is located at 13-15 Rue Colbert

registered in the Dakar Commerce under number SN DKR-2013-A

18708; NINEA 49339341A1 (hereinafter "Midiamond" or "we") editing

website: hereinafter the "Site").

These General Conditions are only applicable between the Customer and Midiamond.

They replace all other conditions, except for prior express


Midiamond may be occasionally led to modify certain provisions

its terms and conditions, as it is necessary that they be reread before

each control products on the Site. These amendments are binding on

from are online and can not apply to orders

previously. Each order on the Site is governed by the Terms

General applicable on the date of the said order. We consider that

validating your order, you unreservedly accept our Terms & Conditions

after having read them. By accessing the Site, you agree to

General Conditions and the Conditions of

Site contained therein.

1.2 For any order placed with a third party merchant partner

Midiamond and identified as such, the sales conditions applicable to such

command will be those of Midiamond unless special provisions expressly

mentioned on the product description. You will be aware of and

formally accept to finalize your order to the dealer

Midiamond partner.

2. Place an order

To place your order, we offer you two ways:

• Internet on the Site 24/24 and 7 / 7d

• by calling 33 822 63 63 or 77 506 70 45

In accordance with our commitment to the fight against fraud to payment

on the internet and protect all consumers, your order may

subject to prior validation by our services. This validation triggers

sending the preparation of your order. You can follow the status from

Your Account.

3. Prices

The sale prices listed on the site are FCFA and all taxes but

excluding shipping costs. Shipping fees are given to the Customer as and

extent of its range of products and the selected delivery method. The amount

Total has indicated to him at the end of the ordering process, in addition to the price

Selected products before confirmation of its acceptance by the Customer.

We reserve the right to change prices at any time but we

committed to apply the prices indicated on the Site at the time of your order.

We inform you that in case of displaying an incorrect price, obviously derisive

(cheaply), for whatever reason (computer bug, manual error, error

technique.) -even the order validated by ourselves will be canceled, what we

inform promptly. You will then be able, if you

want to board your order at the correct price and corrected.

4. Availability

Midiamond will honor your order within the limits of stocks

available. In case of unavailability of a product, we will refund, if

so, the price for that product and that, within a maximum period of 30 days

after your payment.

5. Payment

5.1 Payment methods available

Midiamond offers several methods of payment:

1. Payment by credit card: the debit is made at the time of

confirmation of your order.

2. Cash payment on delivery

3. Payment by bank transfer

5.2 Payment Security

In accordance with our commitment to payment security, all

online payments by bank or credit card are made through the system

security "Secure Socket Layer" which allows for encrypting your details

bank during transmission.

We inform you also that set up a device to combat

against fraud for internet payment methods and so protect all


In this context, Midiamond verifies the reliability of the information entered by you

when recording a command.

If automatic alert triggered by information about your

order, our fraud prevention service can ask for

Further information and some supporting documents (such as copy

ID, proof of address, ...) on the basis of which may Midiamond

validate or cancel your order.

In this case, to ensure the shipment of your order on time,

We recommend that you provide a telephone number where you will be

easily reachable, and confirm the entered information and send them

documents requested as soon as possible.

You have, at any time, a right of access, rectification and opposition to

all personal data about you by sending an email.

6. Delivery

6.1 Place of delivery

Products purchased on the Site are delivered in Dakar.

The products are delivered to the address indicated during the ordering.

6.2 Delivery

When the article is displayed on the Site in stock, the delivery date is determined

2 by the sum of the following elements:

1. the shipping time (24-96 h): verification of the reliability of the information entered

from the consideration of your payment (see Section 5.2 "Safety of

payments ") + preparing your order + care of the parcel

by the carrier.

2. delivery of your package by the carrier according to the mode of delivery

chosen by you on the Site.

The deadline for delivery of your order will be communicated on the Site

before confirmation of your order. Guests can also enjoy

Knowledge of this deadline of supply in your account.

6.3 Delivery methods

Midiamond offers several modes of delivery.

6.4 Shipping costs

Shipping fees are based on the delivery method chosen by the Customer

calculated on the entire order. They will be shown to the Customer at the end of its

order before confirmation of the latter by him.

6.5 Reception

On receipt of your order, we recommend checking whether

products delivered conform to your order and indicate, if applicable and

possible, on the delivery order and form of handwritten reserves

accompanied by your signature, any anomaly concerning them.

We recommend that you send us these reservations as soon as possible.

Midiamond strives to meet the delivery deadlines mentioned in

the registration of your order.

7. Returns

7.1 General Terms

It is recommended to accompany any parcel return a purchase and return completed

sign. Such a return form is available and can be filled in

your account.

The return will be via the carrier of your choice. To this end, we

invite you to return your product to the address shown on your return form.

7.2 Return following the delivery of a different product than ordered

If you find the product received does not match the ordered product

(incorrect reference, color error of the product ...), you can request a

refund or exchange. If replacement is not possible, the Customer

may make the product and get return the corresponding price.

Return costs will be borne by the seller.

8. Product Warranty

Whatever the problem with your product, we recommend

join the defective item with the return form that you find in your


We also remind you that the warranty may not apply or

partially applied in certain cases such as:

• the repair of damage resulting from a cause external to the device (for example,

accident, shock, oxidation, presence of sand ...)

• the fault of the customer resulting from such improper use,

8.1 Commercial guarantees provided by the manufacturers of products

(product failure)

Some goods sold on the site have a commercial guarantee,

the extent and duration differ between products and brands.

Generally, commercial guarantees do not cover:

• replacement of consumables (batteries);

• abnormal or non-compliant products use;

• Damage to the intervention of a repairer not approved by the manufacturer;

• damage resulting from a cause external to the appliance (eg accident,

shock, lightning, a power fluctuation, oxidation, presence of sand.).

We invite you therefore to read carefully the instruction manual

provided with the products and the exact terms of commercial guarantees including

products can be matched.

In all cases, Midiamond can not be held liable for refusal

manufacturer to apply the guarantee for the reasons set out above.

When the commercial guarantee is not applicable, the repair will be a



9. Litigation and Liability

This contract is subject to Senegalese law.

Midiamond can not be held liable for breach of contract

in case of force majeure as defined by the courts; in case of fault of the Customer

or unpredictable and insurmountable a third contract.

10. Protection of personal data

The information you give us are essential for the

processing and delivery of orders and preparing invoices

and warranty contracts, their absence leads to the cancellation of your order.

By registering on the Site, you agree to provide us with information

sincere and genuine about you. Communicating false information

is contrary to these Terms and the terms of use

of the site. You authorize and Midiamond to collect, process and use information

About you.

Midiamond is only holder of information about you. These informations

can nevertheless be passed on to subcontractors, some

may be located outside of Senegal, which calls for Midiamond

the execution of its services.

If you accepted when you registered on the site and its Midiamond

business partners can send you by e-mail

information within the framework of precise and punctual promotional operations. These

partners are specially chosen by Midiamond depending on the quality of

their products and service.You can ask not to receive such mailings

e at any time by clicking the link provided for this purpose and inserted Length

page for each email that will be sent to you.

You can also manage the receipt of these commercial communications

from your account, under "Subscriptions to the newsletter."


We inform you, moreover, that cookies record certain

information stored in the memory of your hard drive. These

information we used to generate audience statistics Website and you

offer products according to the items you have already selected during your

previous visits. A warning message asks you in advance if you

cookies.Ces want to accept cookies do not contain information

about you confidential.